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Our Guarantees

 
 

Privacy Promise

Customer's trust is our most important asset. At Christ Gift Store, we respect your privacy and are committed to protecting it. Our policy is to ensure that your information is secure and you feel secure as well about shopping at Christ Gift Store. When you submit personal information, it is protected both online and off-line. Whether you purchase a product, send a gift, or request our newsletters, you do so under up-to-date encryption/security policies and technological safeguards. All personal information is collected pursuant to these standards and is secured in databases for the sole and exclusive use of Christ Gift Store. Only those who need the information to perform a specific job (such as our billing clerks or customer service representatives) are granted access to personal information.

Certificate of Authenticity

We offer top quality gifts of faith from around the world delivered directly to your door. We stand behind the quality and workmanship of each product and offer 30 day return guarantee. Each order will come with a certificate of authenticity that will state that the precious metals, diamonds and natural gemstones we use are genuine. We do not sell man-made or lab made gemstones such as Chatham, Mossanite, Cubic Zirconia or any other synthetic gemstones. We also do not sell costume jewelry. We do not use alloy metals or pewter in our jewelry. Our gifts are made to look genuine, beautiful and to last long to cherish your memories for years to come.

 

Quick Refund Processing

Once we receive your order return, we get to work immediately. It is only fair that you should receive your refund as quickly as you made the payment. We check your return to ensure it complies with the return requirements as above and proceed to process a refund immediately. In most cases, the refunds are issued the same day. The payment refunds will be issued in the same payment mode that you paid with. For example, if you paid with a credit card through Google Wallet, you will see a refund in your credit card statement and also in your Google account. Similarly, if you paid through PayPal using a credit card, you will see a refund in your PayPal account as well as in your credit card statement. Please allow 2 to 3 business days for the refund to appear back on your credit card account statement.

Free Shipping

We offer free shipping anywhere within the continental United States. All free shipping eligible orders are shipped via USPS (United States Postal Service) Priority Mail and they deliver to most major U.S. cities in 2 to 3 days. The small interior U.S. towns may take a day or 2 more to deliver. Shipping insurance and delivery confirmation are included in the shipping costs and are not charged extra.

 

30 Day Return Guarantee

We want you to shop confidently online in our store. In addition to the certificate of authenticity, your order will come with a 30 day return guarantee. Shop your favorites, received with free shipping, see and think about it for full 30 days and if you want to change your mind, just return it in its original condition for a full refund.

Customer Service is Available 12 Hours a Day

Our Customer Service is available 12 hours a day every day of the year. You can call toll free 1 888 223 7998 within the U.S. and at 512 535 7917 from outside the U.S. from 7 a.m. to 7 p.m. CST. Our customer service representatives are standing ready to help you.

 

No Sales Tax Outside Texas

Orders shipped outside Texas currently do not pay state sales taxes. Orders shipped to a Texas address will pay a state sales tax of 8.25%. The environment of sales taxes on online shopping is changing quickly although the U.S. Congress hasn't yet agreed to end tax-free shopping on the Internet. However, some states already are planning how they'll spend the money. There has been a demand by the states they be able to collect sales taxes on eCommerce because as always the states see a big opportunity to collect more tax revenue. Some cash-strapped states want billions in new revenue, the eagerness of some to spend it before Congress has even acted is unusual. The opponents of the sales tax on online shopping say that it will be a burden to comply with the rules in so many tax jurisdictions. The Senate legislation tries to ease the paperwork by requiring states to adopt standards. Also, companies with less than $1 million in revenue would be exempt. We are a small business and hope that you will always be able to shop tax free in our store.

International VAT and Duties
We have no control over what other countries charge as custom, octroi, import and other duties as well as VAT. All such duties are country specific and will be your responsibility to pay upon receiving the shipment.